How long would your business survive an interruption? What if operations were destroyed by fire or flood, negative media drives away customers or the company database is stolen or infected by a virus? How well are you prepared to deal with disaster?

This comprehensive guide tells you why you need a plan and then will help you put one together, including fully updated, detailed glossary and additional examples from the USA, Australia and Europe. Clearly split into useful sections, the book is easy to navigate.

The Definitive Handbook of Business Continuity Management has been revised and updated to reflect new regulations and standards by one of the top international authorities in the field, this is an important book for anyone within the business continuity industry.

Seven new chapters include coverage of: US Homeland Security measures relating to IT; UK Civil Contingencies Act relating to business continuity; NFP 16000 (US National Fire Prevention Association 1600 Business Continuity standard); British Standards Institution/Business Continuity Institute Publicly Available Standard 56 and other current and upcoming standards; Other emerging standards: Singapore standard for Disaster Recovery service providers, Australia & New Zealand standards; Pandemic planning

With contributions from leading practitioners in the industry, The Definitive Handbook of Business Continuity Management has established itself as an invaluable resource for anyone involved in, or looking to gain a detailed appreciation of, the rapidly emerging area of business continuity and disaster recovery within the corporate environment.
Printer Ready Icon

Contents

Contributors

Foreword

Lyndon Bird

Preface

David Honour

Introduction

Andrew Hiles

An introduction to business continuity planning

Andrew Hiles

How to use this book

Andrew Hiles

Section One Achieving and maintaining business continuity: an executive overview

1 What are we planning for?

Geert Vancoppenolle

2 What is a business continuity planning (BCP) strategy?

Mike O’Hehir

3 A crisis management perspective of business continuity

Robert Heath

4 Multilateral continuity planning

Dennis C. Hamilton

5 Marketing protection: a justification for funding of total asset protection programmes?

Andrew Hiles

6 Operational risk management

Peter Viner

7 Business strategy and business continuity planning

Ranjit Ramakrishnan and Satish Viswanathan

Section Two Planning for business continuity: a ‘how-to’ guide

8 The business continuity planning methodology

Malcolm Cornish

9 Project initiation and management

Jayne Howe

10 Risk evaluation and control: practical guidelines for risk assessment

Ian Charters

11 Business impact analysis

Peter Barnes

12 Developing business continuity strategies for the business or work areas

Neal Courtney

13 Business continuity strategies for financial services

Jillian Simms

14 Business continuity strategies for manufacturing and logistics

Melvyn Musson

15 Business continuity for telecommunications

Paul F. Kirvan

16 Strategies for IT and communications

Michael Smith and Piper-Anna Shields

17 Planning to recover your data

Thomas Carroll

18 Strategies for funding recovery

Danny Rowland

19 Emergency response and operations

Gregg C. Beatty

20 Developing and implementing the written plan

Andrew Hiles

21 Awareness and training

Andrew Hiles

22 BC plan testing

Tim Armit

23 BC audit 339

Rolf von Rössing

24 Selecting the tools to support the process

Lyndon Bird

25 Coping with people in recovery

Allen Johnson

26 The missing elements

Andrew Hiles


Author Information

Andrew Hiles was founder and Chairman of the first international user group for business continuity and disaster recovery planning; founding Director and first Fellow of the Business Continuity Institute; and a founder of the World Food Safety Organisation.

He is an acclaimed international presenter on risk and business continuity management and author of five other books on these topics - some are required reading at universities across North America and the Middle East.

As a Director of Kingswell International, Andrew delivers consultancy, workshops and seminars across Europe, the Pacific Rim and Australasia, North and South America, India, the Middle East, India, China and Africa and has presented on radio and television.

In 1999 he was nominated for lifetime achievement at the Business Continuity Institute / Corporate Insurance and Risk Awards in London and in 2004 he was inducted to the BC Hall of Fame by CPM magazine in Washington DC.

Date de parution novembre 2007

Editeur Wiley (India)

Catégorie Management

Langue Anglais

EAN13 9780470516386

ISBN 0470516380

Auteur(s) Hiles

Nombre de pages 666